Total quality management in education /

Sallis, Edward.

Total quality management in education / Edward Sallis. - 2nd ed. - London : Kogan Page ; 1996 - viii, 152 p. : 22 cm.

Includes bibliographical references and index.

This practical guide deals with the issues raised by total quality management, assisting institutions to manage change and to set their own agendas for dealing with new external pressures.

9780749420345


School management and organization--Great Britain.
Total quality management in education--Great Britain.

371.2 SAL
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