Essential interviewing :
Evans, David. R.
Essential interviewing : a programmed approach to effective communication / David R. Evans ... [et al.]. - 6th ed. - Australia : Belmont, CA : Thomson-Brooks/Cole, 2004. - xiv, 294 p. : ill. ; 24 cm.
Includes bibliographical references (p. [289]) and index.
From building rapport to facilitating change in both cooperative and resistant clients, this book guides readers step by step through each component of the complex process of effective professional/client communication
0534558488
Interviewing--Programmed instruction.
Interpersonal communication--Programmed instruction.
Communication.
158.39 EVA
Essential interviewing : a programmed approach to effective communication / David R. Evans ... [et al.]. - 6th ed. - Australia : Belmont, CA : Thomson-Brooks/Cole, 2004. - xiv, 294 p. : ill. ; 24 cm.
Includes bibliographical references (p. [289]) and index.
From building rapport to facilitating change in both cooperative and resistant clients, this book guides readers step by step through each component of the complex process of effective professional/client communication
0534558488
Interviewing--Programmed instruction.
Interpersonal communication--Programmed instruction.
Communication.
158.39 EVA