Emotional intelligence at work :

Singh, Dalip.

Emotional intelligence at work : a professional guide / Dalip Singh. - New Delhi : Thousand Oaks, Calif. : Response Books, 2001. - 198 p. : ill. ; 23 cm.

Includes bibliographical references ) and index.

Emotional intelligence is increasingly being recognised as a key determinant to professional success in today's high stress environment. This fourth, thoroughly revised, edition of a highly acclaimed book is an essential guide to recognise, understand and manage emotions.
Table of Contents:

List of Tables and Figures
Preface to the Current Edition
Preface to the First Edition
Emotional Intelligence: The Concept
Emotional Intelligence and Your Personality
Emotional Intelligence and intererpersonal Relations
Know How Emotions Affect Physical Health
Emotional Skills That Managers Should Learn
Know Your EQ: Emotional Quotient Test
References and Select Bibliography
Index

8170369274 (India : HB) 8170369282 (India : PB)


Psychology--Industrial.
Emotional intelligence.

158.7 SIN
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