What to say and how to say it : (Record no. 13952)
| 000 -LEADER | |
|---|---|
| fixed length control field | 02097nam a22002177a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20201121091739.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 201121b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788184958065 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Yeshi |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | NF 650.13 WEI |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Weiss, Donald H. |
| 245 ## - TITLE STATEMENT | |
| Title | What to say and how to say it : |
| Remainder of title | practical tips for effective workplace communication / |
| Statement of responsibility, etc | Donald H. Weiss. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Ahmedabad : |
| Name of publisher, distributor, etc | Jaico Publishing House, |
| Date of publication, distribution, etc | 2016. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x, 210 p. : |
| Other physical details | ill. ; |
| Dimensions | 22 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Practical Tips for Effective Workplace Communication<br/><br/>What to Say and How to Say It provides managers with real-life situations, sample dialogues and practical tips on how to say the right thing to employees at just the right time. It covers performance appraisals, coaching shy employees, dealing with hostile employees, taking corrective action and many other tough situations on the job.<br/><br/>With this book, managers and supervisors can now prepare, plan and even rehearse in advance for sticky situations. The author presents actual “scripts” – sample dialogs for specific problems.<br/><br/>Using the author’s targeted advice, the dialogs and side bars of key words and phrases, readers will be able to:<br/>• Say just the right thing at the right time in the right way<br/>• Avoid embarrassment and awkwardness<br/>• Build good relationships and defuse conflict<br/>• Work with difficult, emotional or even hostile employees<br/>• Guide a conversation to a productive outcome for everyone involved<br/><br/>Donald H. Weiss is president of Self-Management Communications, Inc. and has been a training and development executive and consultant for more than 30 years. In addition to consulting work, he has held management positions with Citicorp, Millers Mutual Insurance and Equitable. Dr. Weiss’s many books include the first two editions of Fair, Square and Legal, Secrets of the Wild Goose and the Self-Management Workshop: A Trainer’s Guide. He lives in the St. Louis area. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Oratory. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Elocution. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Non-Fiction |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Paro College Library | Paro College Library | 21/11/2020 | DSB Enterprises | 300.00 | 2 | 1 | NF 650.13 WEI | E18125 | 26/09/2022 | 17/08/2022 | E18125 | 350.00 | 21/11/2020 | Non-Fiction |