TY  - BOOK
AU  - West-burnham, John. 
TI  - Managing quality in schools : : Effective strategies for quality based school improvement 
SN  - 9780273624073
U1  - 371.144 WES 
PY  - 1997///.
CY  - London : 
PB  - Prentice hall, 
KW  - School management and organization
KW  - Great Britain
KW  - Total quality management
N1  - Includes bibliographical reference and index.
N2  - Following its best selling first edition this book explores the principles of total quality in education and explains how to implement them. Packed with case studies showing quality in action, this practical book enables your school to reap the benefits of a total quality approach
ER  -