TY - BOOK AU - Sallis,Edward TI - Total quality management in education SN - 9780749420345 U1 - 371.2 SAL PY - 1996/// CY - London PB - Kogan Page KW - School management and organization KW - Great Britain KW - Total quality management in education N1 - Includes bibliographical references and index N2 - This practical guide deals with the issues raised by total quality management, assisting institutions to manage change and to set their own agendas for dealing with new external pressures ER -