TY - BOOK AU - Kvale,Steinar TI - Interviews: an introduction to qualitative research interviewing SN - 9780803958203 U1 - 301.0723 KVA PY - 1996/// CY - Thousand Oaks, Calif. PB - Sage Publications KW - Interviewing in sociology KW - Interviewing KW - Sociology KW - Research KW - Methodology KW - Qualitative research N1 - Includes bibliographical references and index N2 - Why hasn't TQM (total quality management) worked as well in the United States as it has elsewhere? In the United States, employees seem to prefer recognition of individual achievement over recognition of the work team. Could the American cultural emphasis on the individual be a crucial factor? This engagingly written book demonstrates that the recent participatory management failures are the result of a lack of appreciation role of rugged individualism. Offering an alternative, person-centered leadership, which puts the individual at the very center of the management approach, Plas demonstrates effective, psychology-based, person-centered management techniques through use of contemporary examples - many of them drawn from her research and consulting work with successful U.S. businesses and CEOs."--Jacket ER -