TY  - BOOK
AU  - Kanji, Gopal. K.
AU  - Asher, Mike.
TI  - 100 Methods for total quality management
SN  - 8170365716
U1  - 658.562 KAN 
PY  - 1996///
CY  - London
PB  - A divisiopn of sage publications
KW  - 100 Methods for total quality management
N1  - includes references and index
ER  -