TY - BOOK AU - Singh,Dalip TI - Emotional intelligence at work: a professional guide SN - 8170369274 (India : HB) U1 - 158.7 SIN PY - 2001/// CY - New Delhi, Thousand Oaks, Calif. PB - Response Books KW - Psychology KW - Industrial KW - Emotional intelligence N1 - Includes bibliographical references ) and index N2 - Emotional intelligence is increasingly being recognised as a key determinant to professional success in today's high stress environment. This fourth, thoroughly revised, edition of a highly acclaimed book is an essential guide to recognise, understand and manage emotions. Table of Contents: List of Tables and Figures Preface to the Current Edition Preface to the First Edition Emotional Intelligence: The Concept Emotional Intelligence and Your Personality Emotional Intelligence and intererpersonal Relations Know How Emotions Affect Physical Health Emotional Skills That Managers Should Learn Know Your EQ: Emotional Quotient Test References and Select Bibliography Index ER -