TY - BOOK AU - Bopp,Richard E. AU - Smith,Linda C. TI - Reference and information services: an introduction SN - 1563081296 U1 - REF 025.52 BOP PY - 1995/// CY - Englewood, Colo. PB - Libraries Unlimited KW - Reference services (Libraries) KW - Information services N1 - Includes bibliographical references and indexes ER -