Total quality management in education /

by Sallis, Edward. Edition statement:2nd ed. Published by : Kogan Page ; (London :) Physical details: viii, 152 p. : 22 cm. ISBN:9780749420345. Year: 1996 Item type: Books
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Includes bibliographical references and index.

This practical guide deals with the issues raised by total quality management, assisting institutions to manage change and to set their own agendas for dealing with new external pressures.

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