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Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators /

by Kosmoski, Georgia J.

Additional authors: Pollack, Dennis R.

Published by : Sage Publications, (Thousand Oaks, Calif. :) Physical details: xii, 108 p. : 24 cm. ISBN:0803968086 (alk. paper); 9780803968097.

Subject(s): Conflict management -- United state. | School administrators -- United state. | Aggressiveness -- United state.

Year: 2000 Item type:

Books

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Holdings
Current library	Call number	Status	Barcode
Paro College Library	371.5 KOS (Browse shelf(Opens below))	Available	23058
Paro College Library	371.5 KOS (Browse shelf(Opens below))	Available	23057
Paro College Library	371.5 KOS (Browse shelf(Opens below))	Available	23059

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Previous	371.5 DUR Positive discipline in everyday teaching : guide for educators /	371.5 EPA Constructive classroom management : strategies for creating positive learning environments /	371.5 HUN Discipline that develops self-discipline.	371.5 KOS Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators /	371.5 KOS Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators /	371.5 KOS Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators /	371.5 MIS Classroom behaviour : a practical guide to effective teaching, behaviour management and colleague support /	Next

Includes bibliographical references.

Identifies, through a study of school administrators, strategies for defusing hostile conversations between adults.

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